NOW Broadband
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Disclaimer: The information on this page was last updated on 09/01/2023, 10:55:18

While NOW is most well-known for its TV passes, it also has a few different broadband packages to choose from. But how do you know which is best for you? We’ve brought together all the information you need to find out. As always, we’ve got you covered!

NOW Broadband packages

There are currently 3 NOW Broadband packages to choose from: Brilliant Broadband, Fab Fibre, and Super Fibre.

	Brilliant Broadband	Fab Fibre	Super Fibre
Price	£18	£23	£25
Out-of-contract price	£25	£32	£35
Set-up fee	£5	£5	£5
Speed guarantee	Yes	Yes	Yes
Download speed	11Mbps	36Mbps	63Mbps
Upload speed	1Mbps	9.5Mbps	19Mbps
Best for...	Basic online tasks	Average internet use	Heavy internet use

Brilliant Broadband is the only non-fibre option so will be available to almost all households, however, fibre is now available to over 95% of the country so most people should be able to take advantage of the faster speeds too.

NOW TV and broadband deals

NOW customers can make the most of discounted TV passes as part of their NOW TV and broadband deals. You’ll receive these discounts for the length of your contract or 12 months if you’re on a rolling contract.

	Entertainment	Cinema	Sports
Discounted price	£5.99	£6.99	£19.99
Normal price	£9.99	£9.99	£33.99
Saving	40%	30%	41%

Find out more about NOW TV passes

Add-ons and extras

Once you’ve chosen your NOW Broadband package, there are a huge number of extras you can add to make the most of your broadband package and usage.

Rolling contracts

All NOW broadband deals are available as a 12-month contract or a 30-day rolling contract, depending on what suits you best. This means that you won’t be locked into a contract, adding a lot more flexibility to your broadband package. You’re free to switch, upgrade, and cancel your broadband whenever you like with no extra fees.

If you opt for one of the NOW TV and broadband deals on a rolling contract and cancel in less than 12 months, you’ll only receive the discount while you’re a NOW broadband member. However, the TV pass will go back to its standard price if you’re still a member after 12 months.

Bear in mind that if you choose the 30-day rolling contract option, you’ll have to pay an upfront fee of £60 plus £5 for router and equipment delivery.

NOW Broadband Buddy

NOW Broadband Buddy is a free parental control software that helps keep you and your family safe from online threats and inappropriate content.

You can use it on any device connected to your network and lets you:

• >Control which websites devices on your network can access
• Protect your devices from phishing and malware-infected websites
• Automatically change the age rating at a specific time each day

Unfortunately, unlike other parental control software, you can only set one restriction across all devices on your network. You can’t choose different age ratings for different family members or devices.

See the table below to see what you can access on each age rating:

Category	PG	13	18
Online games
Social Networking
Pornography and adult
Suicide and self-harm
Weapons, violence, and gore
File sharing and hacking
Drugs and criminal skills
Dating
Phishing, malware, and spyware

You can set up and change Broadband Buddy settings quickly and easily through your online account.

Set up Broadband Buddy

NOW call plans

Like most other broadband providers, you’ll be given a landline service from NOW to go with your broadband deal. This allows the broadband to reach your home from the cabinet.

You’ll be given the Pay as you use option as standard with the cost of line rental included in your plan, however, you can upgrade to different inclusive call packages if you use your landline regularly.

Plan	Price per month	Features
Pay as you use	£0	Only pay for the minutes you use Ideal if you don’t make calls often 20p per minute to UK mobiles and landlines
Evening and weekend calls	£4	Unlimited calls to UK numbers 7-7 and weekends Minutes over 1 hour will be charged
Anytime calls	£8	Unlimited calls to UK numbers 24/7 Discounted international calls

NOW call services also have their own extras to choose from, including:

• Auto number withholding
• Anonymous caller reject
• Voicemail
• Last caller barring

Upgrade your call plan

Switching to NOW Broadband

Switching to NOW Broadband is a quick and easy process.

All you have to do to compare NOW Broadband deals is click the link below.

Compare broadband deals

When it comes to cancelling your current broadband package, NOW should be able to do it for you when you switch. They’ll work with your current provider to make the switch as easy as possible and avoid any disruptions to your service.

If you’re switching before the end of your contract, you might have to pay early cancellation fees to your old provider. These are worked out differently depending on your provider, package, and contract so it might be worth checking before you switch.

If you’re switching from Virgin Media or another FTTP package, you’ll have to contact them to cancel your contract yourself. Let them know your NOW Broadband activation date so they can cancel your services as close to the activation date as possible to avoid disruptions. You can check your activation date through your NOW online account.

Find your activation date

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