Find out more about the SSE Warm Home Discount and find out if you’re eligible for £140 off your energy bill this winter.
Disclaimer: The information on this page was last updated on 20/12/2022, 16:39:49
SSE works with the Government-led Warm Home Discount to help in the journey to ending fuel poverty across the UK. While not all providers support the Warm Home Discount, SSE is able to offer eligible customers £140 off their energy bills.
The Warm Home Discount is a scheme which was set up in 2011 to help low-income families and other vulnerable people afford their winter energy bills. Where we all have the heating on and are inside more during the winter, we use a lot more energy than we would in the summer and the Warm Home Discount is a way to keep everyone safe and warm in the colder months.
Eligible customers will be able to receive a one-off payment of £140 to cover part of their energy bills from September-March. It’s paid directly into your electricity account or sent to prepayment customers in the form of a voucher.
If you’re eligible for the Warm Home Discount, you’ll be in one of two groups. These groups are called the ‘core’ and ‘broader’ groups and identify the two types of customers eligible for the scheme.
Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional £140 from the Warm Home Discount.
The core group will be enrolled and accepted into the scheme automatically, while the broader group will have to apply through SSE. There are only a limited number of discounts for the broader group, so it’s offered on a first-come, first-served basis.
If you’re in the core group, you’ll be in receipt of the Guarantee Credit element of your Pension Credit. The Department of Work and Pensions will contact you letting you know you’re in this group. You shouldn’t have to do anything else.
Different energy providers have different criteria to be eligible for the broader group. You’ll be considered for SSE’s broader group if you:
You may be asked for documents as proof to make sure you’re accepted.
Now you know the criteria for each group, click below which one applies to you to find out how to apply.
If you’re in the core group, you shouldn’t have to do anything. You’ll be signed up to the scheme automatically and your £140 will be on your meter or in the post by 31st March 2021. You’ll receive a letter from the Department of Work and Pensions by December 2020 letting you know you’ve been signed up.
Your letter will have a reference number on it starting with either ‘M’ or ‘U’.
If your reference starts with an M, you shouldn’t have to do anything, your discount will be sent automatically.
If your reference starts with a ‘U’, this means that the Department of Work and Pensions don’t know who your energy supplier is. You’ll have to let them know by either calling 0800 731 0214 or sending a letter containing your Meter Point Administration Number (MPAN) and electricity account number to:
Warm Home Discount
If you think you’re in the core group but haven’t received a letter, you can call 0800 731 0214 or email firstname.lastname@example.org
If you’re in the broader group, you’ll have to apply directly through SSE. Try and apply as soon as possible to make sure you’re accepted as there are only limited numbers of Warm Home Discount SSE has available.
The quickest way to apply is by using the automated online form. Select all the benefits that you receive and the computer system will make sure you meet the criteria. You’ll need your electricity account number, benefits information, and address when you fill in the form. If you don’t want to fill in the form online, you can also print a physical copy of the form and send it to:
Warm Home Discount
200 Dunkeld Road
However, this will take longer to check and be accepted.
If you’re in the core group and you switch providers, your Warm Home Discount won’t be affected. Even if you switch to a provider which doesn’t offer the scheme, as long as you let the Department of Work and Pensions know, you’ll still receive your £140 discount.
If you’re in the broader group, you might miss out. You’ll have to reapply with your new provider, but only if they support the scheme too. It’s worth noting that different providers have different criteria for you to be in the broader group, so just because you qualified with SSE, doesn’t mean you will with your new provider.
Saving £140 on your energy bill over the winter sounds great, but what if there was a way you could save even more all year round?
Around 44% of the country are on Standard Variable Tariffs. These are usually the most expensive tariffs offered by providers and the default you’re switched to when your contract ends or you move into a new home. It’s these premium rates that allow providers like SSE to afford to give so many homes a £140 discount every year.However, if you switched to a different provider, even one which doesn’t offer the Warm Home Discount, you might be able to save even more than £140. Have a look at the example below to see how you could save:
Quotes made on 5/09/2021 for a London-based home using 3,100kWh of gas and 12,500kWh of electricity per year, paid for by direct debit.
For help switching and saving money, call Utility Switchboard on 020 3992 7717.
While not everyone is entitled to the Warm Home Discount, SSE has several different ways you can save on your energy bill this winter.
You might be eligible for the Winter Fuel Payment, where you are given between £100-£300 one-off payment between November and December. You will have to be over a certain age to receive this payment which, unlike the Warm Home Discount, is sent straight to your bank account if you qualify.
If it’s going to be an unusually cold winter, you might be able to benefit from a Cold Weather Payment. When the weather is forecast to be 0 degrees or lower for seven consecutive days, you could be entitled to £25 per seven day period. You can get this payment if you’re on certain benefits and runs from November to March every year.
One of the easiest ways to save money on your energy bills would be to use less energy! That might sound hard, especially over the winter months, but it’s a lot easier than you think. By making your home more energy-efficient, you can save a lot more over the year, simply by upgrading your boiler and installing cavity wall and loft insulation. Getting a smart meter could also help with this as it makes you more aware of your energy usage and spending, meaning you’re more likely to cut back.
To apply for the Warm Home Discount or find out more, you can call or write to the dedicated team at the details below, or you can give Utility Switchboard a call on 020 3992 7717.
Telephone: 0800 731 0214
Freephone available Monday to Friday: 8:30am - 4:30pm (Closed bank holidays)
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