In the midst of the UK heatwave, customers have been warned to keep their Virgin Media router out of the sun to stop it from overheating.
Disclaimer: The information on this page was last updated on 10/01/2023, 12:10:53
In the midst of the UK’s extreme heat warnings, Virgin Media issues its own warning for customers to keep their WiFi routers out of direct sunlight in case they overheat.
With the heatwave set to continue, Virgin sent an email to all of their broadband customers with advice on how to keep their router and broadband connection safe in the heat.
In a recent post, Virgin Media said:
Nobody wants hot Hub summer! Although we test our Hubs carefully at a range of temperatures, they are better off out of bright sunlight.
“To find a good place for the Hub…
Despite the warning, a Virgin Media representative told the BBC that there has been “no widespread issue” of hubs overheating in the current heatwave.
As the electric current runs through your router, it’s already generating heat. Keeping your router near the window then comes with the added heat of the sun coming through the glass, increasing the temperature even more.
If the Hub gets too hot, it could slow down your connection or even grind to a halt altogether.
With no cooling system, if your broadband router overheats, you could see multiple problems, including:
However, according to ISP Review, most routers can work perfectly fine in temperatures around 40C so a UK heatwave shouldn’t pose a problem.
So if you shouldn’t put your router in direct sunlight, where should you put it?
Most of us don’t move our routers from where they were installed. However, you should experiment with different locations to find the best place to put your router.
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