Everything you need to know about smart meters
Smart meters are being rolled out in homes across the country - find out more about how your smart meter installation is changing your life.
How and why to submit meter readings to your energy provider
Here, you can find out everything you need to know about how to read your meter and the importance of submitting regular meter readings.
How do you top up a prepayment meter?
Around 6 million households in the UK have a prepayment meter. Find out more about your meter and how to top it up when you need an energy supply.
Prepayment Meters vs Credit Meters and Tariffs - Which one’s right for me?
Credit or prepayment meter - which is better for you? We break down the pros and cons of both to help you decide.
Types of residential energy meters in the UK
We’ve put together a guide to help everyone understand how their gas or electricity meter works and why they’re so important.
What is a Meter Serial Number (MSN) and why is it important?
Every meter has its own individual Meter Serial Number (MSN) - a unique set of numbers to identify your meter. But what is it and why do you need to know?
What is an MPAN and why is it important?
Every home and business has its own individual MPAN number to manage your electricity meter. But what is it and why do we have them?
What is an MPRN and why is it important?
Every home and business has its own individual MPRN number for your provider to manage your gas meter. But what is it and why do we have them?
What is Economy 7 and how does it work?
If you want to learn more about your Economy 7 meter or want to change to one, read our ultimate guide to find out what they are and how they work.