Cookies Policy

Disclaimer: This page was last updated on August 17, 2021.

To ensure that we’re giving you the best service possible and to ensure that your device will make full use of the features on our website, we use cookies. This policy explains what they are and how we use them on our websites.

You can read more about how your information and usage data is handled by Utility Switchboard Ltd. by visiting our Privacy Policy.

We are Utility Switchboard Ltd. (“Utility Switchboard”,”we” or “us”), the owner and operator of utilityswitchboard.com. We are the controller responsible for personal information processed via our Services.

Navegation

  1. What is a cookie?
  2. How we use cookies
  3. Managing your cookies
  4. Further information

1. What is a cookie?

Cookies are small files containing an ID tag or pixel assigned to your computer’s browser directory or program data subfolders. It allows websites to identify you and your movements around a website to make your experience more personalised. It also allows companies to analyse and improve performance of their digital assets.

Cookies will not cause any harm, nor will they change your experience with other websites other than those where we operate.

They help us to:

(a). Understand browsing habits and behaviors;

(b). Tailor user experience to cater to your individual needs and preferences, rather than showing the same thing to everyone;

(c). Track the performance of individual pages to understand which are useful for your query and which aren’t; and

(d). Track the volume of traffic on each of our web pages to analyse data and improve our service.

2. How we use cookies

The way that we use cookies is split into two areas: analytics and performance. These are being used to track user behaviour on our websites. You can see the below explanations of each cookie we use:

Cookie name Description Expiry length Type
_ga This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. 2 years Analytics
_gid This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form. 1 year Analytics
_gat This cookie is installed by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites. 2 years Performance
amplitude_id_XXXXXXXXXtrustpilot.com This cookie is installed by Trustpilot. This cookie is used to monitor visitor analytics for our review request campaign and the widgets that are found on our website. 1 year Analytics
wms-tkp-token This cookie is installed by Zoho EU. This cookie is used to monitor performance and user behaviour on a selection of our web pages so that we can tailor the content on our pages to fit our customers’ needs better. Session Analytics & Performance

3. Managing your cookies

Web Operating Systems Mobile Operating Systems
Browser Windows Mac iOS Android
Microsoft Edge logo
Edge
Choose Tools

and then Internet Options

Click the Privacy tab

Choose your preferred settings.
Choose Preferences from Explorer menu

Select Receiving Files options

Select Cookies

Choose your preferred settings
Choose Mobile Settings

Select Microsoft Edge app

Scroll down to Privacy & Security

Choose your Preferred Cookie setting
Tap menu (three dots) icon in bottom right

Select Settings

Select Advanced: Site permissions

Select Cookies

Choose your preferred settings
Mozilla Firefox logo
Firefox
Choose Preferences from the Edit menu

Select Privacy & Security

Then select Cookies

Choose your preferred settings
Choose Preferences from the Edit menu

Select Privacy & Security

Select Cookies

Choose your preferred settings
Choose Mobile Settings

Select Firefox

Scroll down to Privacy & Security

Choose your Preferred Cookie setting
Tap menu (three dots) icon in top right

Select Settings

Select Privacy

Select Cookies

Choose your preferred settings
Safari logo
Safari
Choose Preferences from Explorer menu

Select Security Files options

Cookie settings are shown in window

Choose your preferred settings
Choose Preferences from Explorer menu

Select Security Files options

Cookie settings are shown in window

Choose your preferred settings
Choose Mobile Settings

Select Safari

Scroll down to Privacy & Security

Enable your Preferred Cookie setting
Not available on Android
Google Chrome logo
Chrome
Click the three dots in the top right corner

then Settings

Click show advanced settings

Click Consent settings in the privacy section

Choose your preferred settings.
Click the spanner icon on the browser toolbar

Settings

Click Show advanced settings

In the Privacy section, click the Consent Settings button

Choose your preffered settings
Choose Mobile Settings

Select Google Chrome

Scroll down to Privacy & Security

Choose your preferred settings
Tap menu (three dots) icon in top right

Select Settings

Select Advanced: Site settings

Select Cookies

Choose your preferred settings

4. Further information

If you’d like to learn more about cookies, their use and how to maintain full control over their storage on your device(s), you can visit www.aboutcookies.org or www.allaboutcookies.org for more information.

Please note that the abovementioned links are not managed by Utility Switchboard and we are not responsible for the accuracy of the contents on these sites.