Utility switching
made easier

When you lose your gas card or electricity key, you will need to order a new one from your supplier. You can also get a code that will allow you to buy a temporary card from a local shop, this means you could be topping up again in a matter of hours. If you have a smart meter, remember that you can top up online, too.

If your WiFi is down, there could be a number of reasons why this is. One of the most common and easy fixes is to reset your modem and give it a minute or two to cool down. Often times a glitch can be fixed by this simple trick. However, if that doesn't work, it may be local area outage or something you need to contact your provider about.

The Warm Home Discount is a £140 discount for your energy bills during the winter months for those who need it most financially. There are a number of eligibility criteria, primarily based around financial income and pensionable age. Check the full guide to see if you're eligible or find alternative ways to save.

Moving house can be a stressful experience. Sorting out your utility bills doesn't need to be, but there are a few things that are recommended to ensure that you don't get overcharged, such as opening and closing energy meter readings, advance-organising your new home's utility plans and letting your supplier(s) know that you're moving.